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Gene Responsible for Hearing Loss

Researchers have found another gene that increases a person’s risk for hearing loss. The gene known as KCNQ4 may be the cause of “age-related” hearing loss rather than long-time noise exposure. Here...

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Dealing with Phone Reps and Recordings

While working for a company, employees received a letter from HR telling us we needed to call the voice automated system to confirm our accounts. It had to be “the employee” who does it. I asked the...

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